SHIFT:
2026
250 businesses. One room. AI at work.
Free. By application. Every pass is confirmed personally on WhatsApp.
Every business knows the cost of a conversation nobody answered. SHIFT is one day to see the alternatives working, live, in a room of 250 businesses with the same problem.
Three products. One day. All live.
MessengerOS + Support
One inbox and one support desk for every channel: WhatsApp, email, web chat, Instagram, voice. Inbound and outbound, every case owned.
Live: message the demo business on any channel and watch it land, get owned and get answered.
Voice
AI voice agents, business phone lines, teammate phones and extensions in the browser, and the WhatsApp Call Center. One phone system, people and AI on the same lines.
Live: call the business line. An AI agent picks up; ask for a person and it rings the team.
AI agents
Agents that answer, act and follow up across messaging and voice, using only the tools you approve, and handing over to people when it matters.
Live: an enquiry becomes a paid order, then a support case, with no one at the keyboard.
What happens on the day
Whisper360 Live
MessengerOS, Voice and AI agents at working stations. Message it, call it, watch it handle both.
ProgrammeBusiness Transformation Clinic
Fifteen minutes on one of your customer journeys. Leave with a written next step.
Book a slotConversational Business Hackathon
Teams build in the two weeks before SHIFT. Finalists demo on stage.
Register a teamNetworking
Founders, operators, buyers and builders, all in one room.
250 businesses, chosen on purpose
Every application is reviewed, so the room is decision-makers who can use what they see.

Photo: Atlantic Ambience / Pexels
Draft running order Times to be announced
The day alternates between insight, proof and participation. The strongest moments are demonstrations, not speeches.
| — | Arrival | Registration, partner expo, networking |
| — | Opening keynote | The Conversational Business: why this shift, and why now |
| — | Live demo | One business, three products: an enquiry in the inbox, a call on the business line, an agent closing both |
| — | Executive conversation | AI-powered customer operations, from the people running them |
| — | Partner spotlight | Confirmed partners on stage |
| — | Hackathon finals | Finalist teams demo live |
| — | Transformation, live | Before and after, for a real business |
| — | Whisper360 roadmap | What's next, and the SHIFT-only programme for attending businesses |
| — | Networking & clinic | Booked assessments and demos while everyone is still in the room |

Photo: Mizuno K / Pexels
Build it before SHIFT. Demo it on stage.
Teams build on MessengerOS + Support, Voice, or AI agents for a real business problem in the two weeks before the event. Finalists present live to the room.
With
Partner logos appear here once a partnership is signed.
Every great business begins with a conversation.
Before you apply
Is the pass free?
Yes. Passes are free, by application. We review every application and confirm approved passes personally on WhatsApp.
Who should apply?
Founders, executives and operators who run or shape how a business talks to its customers: sales, service, operations, technology. Developers and agencies who build for them are welcome too.
When and where is it?
Friday, 27 November 2026, at The Zone, Gbagada, Lagos. Parking and transport details are sent with your pass.
Can I bring a colleague?
Each person applies for their own pass, so we know who is in the room. Mention each other in your applications and we will seat you together.
How do clinic slots work?
Once your pass is approved, you pick a fifteen-minute slot in the networking block. Slots are limited and go to approved pass holders first.
We're an association. Can our members come?
Yes. We reserve a block of passes for members and give you your own application link, so your members' applications are tagged to you. Tell us about your association.